Location

Duration

Date

Fee inclusive of VAT

Course Overview

In today’s world middle and senior level managers are faced with increasingly complex responsibilities. In order to meet this challenge they must be continually sharpening their management skills. This programme will focus on the management and leadership skills necessary for success in today’s fast changing business environment. In this programme you will learn how to:

Manage and motivate people more effectively
Create and harness the power of high performance teams
Understand and effectively utilize strategic planning techniques
Negotiate for positive results
Utilize the Baldridge performance criteria as a standard of excellence and benchmark for your organization

Course Objective

Consider methods for improving management performance
Study the techniques of strategic planning
Develop their skills in the area of negotiating
Analyze the Baldrige award criteria for excellence
Examine the application of management best practices

Who Should Attend?

Anyone responsible for organizational improvement
Managers concerned with achieving standards of excellence
Managers interested in enhancing their management skills
Managers interested in enhancing their leadership skills
Managers with responsibility for strategic planning
Managers with responsibility for team leadership

Course Outline

Understanding strategy
Defining strategy
Analyzing the strategic planning process
Achieving competitive advantage
Focusing on vision and mission
The importance of contingency planning
Thinking short – and long – term
Examples of strategic success and failure
Understanding your customers
Analyzing competitors
Assessing your skills and capabilities
Determining competitive advantages
Setting boundaries
Choosing strategic emphasis
Planning change
Assessing the risk
Reviewing operational targets
Motivating people
Monitoring performance

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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