Managing Security Crises & The Art of Security Negotiation

This course helps you to address security vulnerabilities in your industrial facility and handle the aftermath of a crisis. Improve your understanding of risk management and understand how to prepare a risk assessment of your industrial facility by correctly assessing and quantifying threat. Learn how to minimize risk by reviewing current threats to the industrial facilities.

• Analyze emerging trends in attacks against Industrial plants
• Identify areas of vulnerability within your organization
• Prepare a risk assessment for your organization
• Report and recommend countermeasures
• Develop a crisis management plan for your organization
• Improve your negotiation skills both internally and externally during a crisis

• Security supervisors / officers, Facility supervisors / officers

• Risk Management and Developing a risk assessment plan
• Reporting risk assessment findings
• Evaluating industrial security countermeasures
• Event analysis
• Identifying areas of vulnerability
• Assessing the vulnerability of facilities
• Applying and integrating risk management
• Crisis management planning
• Incident investigation and reporting
• Crisis control areas
• Understanding the role of human error
• Analyzing threats
• Identifying the phases of a negotiation
• Protecting yourself and your company
• Using Time as a key element
• Skill sets and knowledge requirements
• The role of intuition and Emotion
• Identifying what should be negotiated
• Negotiating Styles, Tactics
• Effective dispute resolution
• The Psychology of Negotiation - Knowing your Opponents Driving Force
• Communication Style and the Negotiation Process
• The Importance of Body Language and Non-verbal Behavior
• Face to Face Negotiation – dealing with different cultures

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation