Location

Duration

Date

Fee inclusive of VAT

Course Overview

In this workshop we develops a manager's skills to coach and counsel employees effectively, to improve job performance and motivate people.Participants learn how to identify coaching needs and follow a step-by-step guide to coaching. They learn how to effectively communicate performance expectations, how to give positive and negative performance feedback,how to provide coaching follow-up and support and how to measure performance results.

Course Objective

Establish clear performance goals and objectives
Provide specific, timely feedback related to both good and poor performance
Encourage people to take initiative
Encourage involvement and build commitment
Expand their team’s ability to achieve goals
Address work-habit issuesfirmly, fairly and consistently

Who Should Attend?

Executives, managers and supervisors who want to increase employee productivity and morale while building stronger teams through more effective coaching and feedback.

Course Outline

The difference between coaching and counseling
Coaching process
Morale and team commitment
leadership skills and abilities
Motivation of employees with non-monetary rewards
How to safely and legally discipline employees
Productivity of both individuals and teams
Powerful communication skills
Angry and emotional employees
Establish confidence and trust with your employees

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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Manager Coaching & Counseling Skills

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