Location

Duration

Date

Fee inclusive of VAT

Course Overview

In today’s world middle and senior level managers are faced with increasingly complex responsibilities. In order to meet this challenge they must be continually sharpening their management skills. This programme will focus on the management and leadership skills necessary for success in today’s fast changing business environment. In this programme you will learn how to:

Manage and motivate people more effectively
Create and harness the power of high performance teams
Understand and effectively utilize strategic planning techniques
Negotiate for positive results
Utilize the Baldridge performance criteria as a standard of excellence and benchmark for your organization

Course Objective

Consider methods for improving management performance
Gain insights into the successful implementation of teams
Study the techniques of strategic planning
Solve problems and implement solutions
Define problems clearly and set unambiguous standards for solutions
Identify underlying causes for problems
Examine the application of management best practices

Who Should Attend?

All types of employees

Course Outline

Active use of management tools
Understanding the negotiation process
Examining the negotiation stages
Effective use of body language
Applying best negotiation technique
Tools and techniques for defining the problem
Tools and techniques for formulating the hypotheses
Tools and techniques for collecting the facts
Tools and techniques for ceonducting the analysis
Tools and techniques for developing the solution
Solving management problems using the method of brainstorming

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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