Management >> Office Admin Secretary
Self-Development of Administrative Excellence
MO197
Location
Duration
Date
Fee inclusive of VAT
Course Overview
In this course we will Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Course Objective
- Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively.
- Handle telephone calls properly and professionally.
- Develop self-management techniques and learn ways for dealing with time wasters.
- Improve memory skills with several reinforcement methods and exercises.
Who Should Attend?
Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators.
Course Outline
- The Administrator/Secretary as Part of the Support Team
- Written Communication
- Verbal Communication
- Using the Telephone Properly
- Effective Time Planning
- Setting Up a Filing System
- Memory Reinforcement Techniques
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
Upcoming Courses
Developing Skills & Behavioral & Capac
Participants attending this programme will develop their understandin
Read moreExecutive Assistance Skills
Although managers are becoming more and more autonomous with the curr
Read moreBasics Of Supply Chain Management
Supply chain management is the system that connects and integrates th
Read moreCost Estimation & Budgeting
Cost estimates are summary figures for a project. Cost budgets alloca
Read moreFinance for Non-Financial Professional
Knowledge of basic financial principles is critical to succeeding at
Read moreAdministrative Secretarial & Office Ma
In this course you will learn the essential tools and techniques in A
Read moreBasics Of Supply Chain Management
Supply chain management is the system that connects and integrates th
Read moreBudgeting, Planning & Management Repor
Budgeting lies at the heart of business management, yet businesses of
Read more