Assertiveness & Self-Confidence

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

· Define assertiveness and self-confidence, and list the four styles of communication

· Describe the types of negative thinking, and how one can overcome negative thoughts

· Explain the difference between listening and hearing.

· Define the importance of goal setting, and practice setting SMART goals for assertive behavior

· Utilize methodologies for understanding your worth -- and the use of positive self-talk

· List reasons why a pleasing appearance and body language are critical for creating a strong first impression

· Practice sending positive communications phrased as “I-Messages”

· Practice strategies for gaining positive outcomes in difficult interpersonal situations

This course is designed for supervisors and team leaders or those aspiring to these positions

• What Does Self-Confidence Mean To You?
• What is Assertiveness?
• What is Self-Confidence?
• Obstacles to Our Goals
• Communication Skills
• The Importance of Goal Setting
• Feeling the Part
• Looking the Part
• Sounding the Part
• Powerful Presentations
• Coping Techniques
• Dealing with Difficult Behavior

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation