Course Overview

This training seminar is designed to give delegates a better understanding of the‘people skills’and‘individual skills’which are needed in a business environment and which can help them develop their existing competencies into superior skills.

Course Objective

• Have a better understanding of personality, self and others' behaviour
• Improved self-belief and self-confidence
• Have an understanding of how others achieve their objectives and of the importance of networking
• Gain useful tips for achieving superior performance in their supporting role
• Exposure to a range of tried, tested and proven approaches which can be tailored and modified to suit individuals and their respective organizations

Who Should Attend??

• Secretaries and Administrative Support Personnel needing to develop superior performance in their working environment, Senior Personal Assistants , Senior Secretaries