Course Overview

High Impact Supervisor Skills is designed to support the new (or relatively new) supervisor in creating a work environment that enhances productivity, teamwork, and the achievement of business results. This highly interactive, experiential-based workshop focuses on providing powerful skills and tools that can be easily transferred from the classroom to the work environment. Through facilitator-guided discussion, skill practice exercises, and individual introspection, workshop participants will discover how they can become "high impact" supervisors right from the start!

Course Objective

• Know what real supervision is, and be able to explain to others what it is, and what it means
• Understand and practice basic supervisory skills
• Define the difference between the supervisory and the operational roles
• Explain how to set and monitor objectives
• Explain what motivates you and describe ways to motivate others effectively
• Manage performance for results
• Use different techniques to communicate effectively with your team
• Use an appropriate strategy for delegating to others
• Motivate and support others in the achievement of targets
• Demonstrate effective questioning skills
• Communicate effectively
• Empower yourself and the staff who work with you
• Describe your own sources of power and influence and know how to use and develop your
• Influence to get support and help you to be an effective supervisor

Who Should Attend??

This course is designed for all those who have the potential and capabilities of developing into Supervisor’s, Team leader’s and new manager’s