MH505
Identifying Knowledge Gaps and Training Needs
تحديد الفجوات المعرفية والاحتياجات التدريبية
LanguageLanguage: Eng/Ar

Course Overview

In this course you will distinguish between the proactive / strategic approaches of managing training and the traditional/reactive approach, Use appropriate methods to identify training needs, design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/or the corporate culture may enhance performance.

Course Objective

  • Examine the issues related to measuring and maximizing training ROI
  • Apply the techniques Training Need Analysis (TNA)
  • Develop and propose a business case for training to meet strategic business objectives
  • Prepare and an appropriate business model for training and development
  • Analyze cost-benefit and return-on-investment for training and development activities

Who Should Attend??

  • Human Resources (HR)
  • Learning and Development (L&D)
  • Training and Development
  • Organisational Development (OD)
  • Talent Management and Succession Planning

Course Outline

  • The Strategic Context of Learning & Development
  • Strategic Organisational Development (OD), and HR planning
  • Business Strategy: Planning for Future Skills and Competences
  • Organisational Learning and Development Needs
  • Understanding the Organisational Training / Development Cycle
  • Conducting a Training / Learning Needs Analysis (TNA)
  • Evaluating Training and Outcome Metrics
  • Evaluation Models: Levels and ROI
  • Why clear and measurable learning objectives matter?
  • Managing & Leading the Training / L&D Function
  • How to Lead and Manage the L&D Function
  • The Business Case for Training, Learning & Development
  • Key Factors for Powerful Business Communication
  • Preparing the Business Case for An Investment in Training

    Training Methodology

    • Presentation & Slides
    • Audio Visual Aids
    • Interactive Discussion
    • Participatory Exercise
    • Action Learning
    • Class Activities
    • Case Studies
    • Workshops
    • Simulation