Course Overview

In this workshop we develops a manager's skills to coach and counsel employees effectively, to improve job performance and motivate people.Participants learn how to identify coaching needs and follow a step-by-step guide to coaching. They learn how to effectively communicate performance expectations, how to give positive and negative performance feedback,how to provide coaching follow-up and support and how to measure performance results.

Course Objective

• Establish clear performance goals and objectives
• Provide specific, timely feedback related to both good and poor performance
• Encourage people to take initiative
• Encourage involvement and build commitment
• Expand their team’s ability to achieve goals
• Address work-habit issuesfirmly, fairly and consistently

Who Should Attend??

Executives, managers and supervisors who want to increase employee productivity and morale while building stronger teams through more effective coaching and feedback.