Language: English-Arabic
Course Overview
This course emphasizes the strategy and impacts of change management, the change process and obstacles (and resolutions) to changes.
Course Objective
Upon successful completion of the Change Management Training course, you will be able to:
- Clearly define the change and align it to business goals.
- Determine impacts and those affected.
- Develop a communication strategy.
- Implement a support structure.
- Measure the change process.
- Handle obstacles to change.
- Manage change through encouraging creativity, developing commitment, and communication.
- Adapt to change.
- Cope with uncertainty and move forward.
Who Should Attend??
Managers in all industries who are responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results.
Course Outline
Module One: Determine Impacts and Those Affected
- What are the impacts of the change?
- Who will the change affect the most?
- How will the change be received?
Module Two: Develop a Communication and Readiness Strategy
- Clarify and Align the Vision and Goals
- Determine Readiness
- Establish a Sense of Urgency
- Create a Communication Plan
- “Activate the Change” Practice
Module Three: Create a Plan
- Gather and Analyze Data
- Plan to Manage Resistance
- Involve, Engage, and Motivate Others
- “Create a Plan” Practice
Module Four: Transition the Change
- Design the Implementation
- Institutionalize the Changes
- Evaluate the Effort
Module Five: Implement a Support Structure
- Assist Employees Emotionally And Practically in Adjusting to the Change
- Build Proficiency of Behaviors and Technical Skills Needed to Achieve Desired Business Results
- Consider Where support is most required
- What types of support will be most effective?
Module Six : Measure and Evaluate the Change Process
- Did the change assist in achieving business goals?
- Was the change management process successful?
- What could have been done differently?
Module Seven: Be an Effective Leader
- Why Do People Follow Leaders?
- Communicate as You ACT: A Tool
- Tips to Manage Resistance
- Gaining Commitment
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation