Course Overview

Competition, globalization, resource scarcity, and innovation are business terms that define any organization's performance and affect its profitability and growth.

Traditional thinking of Strategy X Execution= Results does no longer stand the test of our reality. Trust has become a performance multiplier that affects organizational performance. Trust, or lack of it, affects the performance of any organization as a positive or negative multiplier.

This course examines the definition of trust on a personal and institutional level, analyzes the 4 core values that constitute trust, and further breaks it down to personal behaviors that affect the workplace. Using multiple exercises and discussions the participants will be introduced to the concept of "cycle of commitment" and how to use it in the daily life of any professionals or managers of any organization. Establishing, growing, and extending trust is the target of any organization, however dealing with trust betrayal before it happens and after it happens and mending the broken trust are skills that must be developed and nurtured among colleagues, customers and suppliers.

Today's teams are diverse; they come from different cultures, geographies and backgrounds. The challenge is to create a high trust culture and build on it. This will get things done faster, which is translated to reducing expenses and increasing quality and loyalty.

Course Objective

In this course, we’ll learnhow trust improves relationships at all levels, andwe’ll learn how to exemplify the characteristics andbehaviors of a trustworthy person. We’ll look at howyour team can embody those traits and ultimatelyreduce the stress that often results from low levelsof trust, improve your reputation, and increase teammembers’ productivity, innovation, and ability towork effectively with others both within and outsideof the organization.

Who Should Attend??

Supervisors, managers, team and project leaders, whether to solve problems, come up with new initiatives, initiate and introduce changes, or deal with personal or organizational issues in non-conventional ways.