Course Overview
Empower yourself with techniques and solutions to make the best possible use of personal effectiveness.
Succeeding as a professional requires more than technical excellence.
Course Objective
- The need to think strategically
- The principles of managing change
- How to Impacting others
- How to approach and solve problems creatively
- Critical aspects of teamwork
- The process of motivating yourself and others
- Methods for managing conflict
- Techniques for dealing with difficult staff
Who Should Attend??
- All employees, manager, engineer, operators , secretary… ect
Course Outline
- Organizational behavior overview.
- Personality definition & determinants.
- Human behavior & motivation.
- Determining your personality
- type (Myers Briggs) Type Indicator)
- Personality type and THE WORKPLACE.
- Dealing with difficult employee
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation