MC140
Total Quality Management (TQM) Tool Box for Continual Improvement
إدارة الجودة الشاملة
LanguageLanguage: EN / AR

Course Overview

In this course participants will recognize how Total Quality Management differs from traditional management practices.

Course Objective

  • Recognize elements of a quality cost reporting system.
  • Identify elements of a Total Quality Management organizational culture.
  • Identify steps for assessing your organizational static’s.
  • Recognize roles of the quality leader.

Who Should Attend??

This curriculum is aimed at all individuals who wish to input to and improve quality within their organization

Course Outline

  • Total Management Basics
  • Fundamental Concepts
  • Compare With Traditional Management Practices.
  • Key Thinkers In The Evolution Of TQM.
  • Types of Quality Costs.
  • Elements of A Quality Cost Reporting System.
  • Foundations For Total Quality Management
  • Communication In A Quality Management Framework.
  • Elements of A TQM Organizational Culture.
  • Elements of Total Quality Structure.
  • Best Ways to Deal with Organizational Change.
  • Preparing For Total Quality Management
  • Steps for Assessing Your Organization Strategy.
  • Steps for Assessing Your Organization Static’s.
  • Characteristics of A Learning Organization For Quality Management.
  • Roles Of The Quality Leader.
  • Guidelines for Achieving Top Management Support for a Total quality system.

Training Methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation