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Communication Strategies

MC148

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The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

· Understand what communication is

· Identify ways that communication can happen

· Identify barriers to communication and how to overcome them

· Develop their non-verbal and paraverbal communication skills

· Use the STAR method to speak on the spot

· Listen actively and effectively

· Ask good questions

· Use appreciative inquiry as a communication tool

· Adeptly converse and network with others

· Identify and mitigate precipitating factors

· Establish common ground with others

· Use “I” messages

Managers, team leaders and supervisors who are looking for performance improvements on both an individual and team basis.

The Big Picture
What is Communication?
How Do We Communicate?
Understanding Communication Barriers
Paraverbal Communication Skills
Non-Verbal Communication
Speaking Like a STAR
Listening Skills
Asking Good Questions
Appreciative Inquiry
Mastering the Art of Conversation
Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy