Management / Personal Development Communication Skills
Assertiveness & Self-Confidence
MC157
No Schedule Course Found, You can Request Schedule or ask for a proposal to get as in-House for your team. Request eProposale
The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.
· Define assertiveness and self-confidence, and list the four styles of communication
· Describe the types of negative thinking, and how one can overcome negative thoughts
· Explain the difference between listening and hearing.
· Define the importance of goal setting, and practice setting SMART goals for assertive behavior
· Utilize methodologies for understanding your worth -- and the use of positive self-talk
· List reasons why a pleasing appearance and body language are critical for creating a strong first impression
· Practice sending positive communications phrased as “I-Messages”
· Practice strategies for gaining positive outcomes in difficult interpersonal situations
This course is designed for supervisors and team leaders or those aspiring to these positions
- What Does Self-Confidence Mean To You?
- What is Assertiveness?
- What is Self-Confidence?
- Obstacles to Our Goals
- Communication Skills
- The Importance of Goal Setting
- Feeling the Part
- Looking the Part
- Sounding the Part
- Powerful Presentations
- Coping Techniques
- Dealing with Difficult Behavior
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
