• Make your meetings more productive
• Spark and enhance critical synergy and creative energy
• Address the challenges of having multiple roles—leader, manager and facilitator
• Build consensus, handle conflict and keep meetings on track
• Confront behaviors more effectively
• Direct meetings that reduce frustration and produce results
• Gain the must-have skills you can apply to all group and meeting situations
• Keep content, process and structure on track to produce positive outcomes

This program is a basic course for managers who must facilitate results in meetings, group work or project teams, managers who have groups under their direction, as well as managers who work as internal consultants.

• Facilitation and facilitating
• Identifying and developing the qualities and skills of a facilitator
• Leveraging your personal style and preferences to maximize engagement
• Developing essential skills for fostering effective relationships
• Listening and talking in ways that you will be heard
• Mastering the phases of the facilitation process
• Planning for effective interventions for conflict, anger and disagreement
• Developing visual practitioner skills
• Incorporating visual practitioner skills into all phases of facilitation
• Customizing your plan to facilitate

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation