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Decision-Making for Managers

MB271

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Strategic decisions are not only among the most important decisions we make daily, but also the most challenging because they present multiple, conflicting, strategic objectives and points of view, which are difficult to balance. They involve long-term impacts that are hard to predict and quantify, require creativity in the definition of winning alternatives and, typically entail a commitment of a huge amount of resources, which may be irreversible.

This training course offers you the opportunity to overcome these challenges, master the art and science of strategic decision making, and gain experience with proven techniques for making better strategic decisions in the contexts of complexity, uncertainty and often conflicting objectives.

By attending this training course, delegates will be able to:

Grasp the reasons for making decisions using the process of structured analysis
Identify when and how to involve others in the process making decisions or solving problem
Apply the steps to use to achieve the highest probability of successful decisions and solutions
Interpret and analyse data more successfully
Appreciate the significance and value of various problem-solving approaches and styles
Develop an operational framework for effectively facing a variety of problem situations

This course is suitable to a wide range of professionals but will greatly benefit:

Managers who are or will be in leadership positions
Executives from across the organizations who are involved in important decisions
Team leaders
Anyone wishing to develop their decision readiness and confidence

Day One: Effective Decision Making

Define decision making
Rational v emotional decision making
Individual v Collective
The science behind decisions
Avoiding decision making
Psychological biases

Day Two: Decision Models

Process of decision making
Kepner Tregoe
Decision trees
Other tools
Intuition: thinking fast and slow
Neuroscience – the brain is not 2 halves

Day Three: Problem Analysis/ Problem Solving

Types of problems
Problem solving process
Question bursts
Solving complex problems
Who makes decisions?
Getting consensus

Day Four: Managers and Decision-Making

Strategic decision making
Understanding the environment
Variables in strategy development
Option development/option selection
Delivering multiple goals, agendas, objectives
Building a strategic planning framework

Day Five: Engaging & Empowering Staff

The paradox: compliance v creativity
Agile decision making
What if mistakes occur?
Strategic drift
Decisions at an inflection point
Review and action planning

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a mix of interactive discussions, group exercises, presentations and case studies to engage with delegates and encourage active participation.

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy