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Designing Solutions to Complex Business Problems

MB220

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This training courseshows you how to solve difficult complex problems and develop better and faster solutions than traditional approaches offer. Participants will learn when and how to use System Dynamics, Design Thinking, Lean and Agile Methods as responses to the constant change in technology, population, and economic activity that are transforming the world, and increasing the complexity of today's business organizations.

Understand how to apply the system dynamics and design thinking methods to design policies that lead the organisation to higher performance
View problems from the perspectives of multiple stakeholders
Explore powerful analytical tools and techniques that bring together different views
Practice lean and agile analysis, planning and management techniques
Judge and select a point of view in complex scenarios that corresponds with the most typical and the most specific circumstances
Participate in groups exploring familiar and new problems
Evaluate long-term drivers for change and the potential actions against organisational needs

General managers and senior functional managers
Executives who manage training and education
COOs, executive vice presidents of operations, human resources managers
Directors of organizational development and corporate strategy
Professionals in technology-intensive sectors
Project Management professionals
Engineers needing to grapple with a complex business context

System Dynamics and Design Thinking –an overview
Recognizing complex problems and complex solutions
Characteristics of complex problems and the associated risks
The modeling process –from understanding to design
What does complexity mean in practice?
Complexity in strategy, operations and projects
The role of scenario planning
The learning cycle in strategy development and implementation
The role of strategic risk management
Recognizing and modeling causal loops
Understanding complexity: System Dynamics in action
What is Design Thinking?
The IDEO approach
A Design Thinking Process
Integrating System Dynamics, Design Thinking, Agile and Lean
The role of prototyping, experiments and Kaizen

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy