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Influencing & Persuasion Skills

MC166

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Persuasion and influence are both ways of bringing about change in the behaviour of others. While persuasion requires you to communicate, influence works silently. This course will give you the skills to present your case persuasively and an understanding of how the psychology influence works, so people are motivated on their own to do what you want them to do.

Recognise the difference between influencing and persuading to use the right skill at the right time
Understand and develop your influencing and persuading styles
Understand the essential elements of high quality, persuasive and influential communication
Influence and persuade people with different communication preferences in a range of situations
Find common ground, connect emotionally and deal with rejection when persuading others

Anyone wanting to develop influencing skills and persuade workplace interactions up, down and across organisations through effective communication, psychology and relationships.

Influence and persuasion
Influence vs persuasion
Do's and don'ts
What's your style
Communication preferences
Choosing words of influence
Influence and persuading tools
The lens of understanding
Influencing up, down and across organizations
Elements of persuasion
Techniques for resistance

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy