Management >> Business Management
Managing Total Quality
MB209
Location
Duration
Date
Fee inclusive of VAT
Course Overview
In this course participants will recognize how Total Quality Management differs from traditional management practices
Course Objective
- Recognize elements of a quality cost reporting system.
- Identify elements of a Total Quality Management organizational culture.
- Identify steps for assessing your organizational static’s.
- Recognize roles of the quality leader.
Who Should Attend?
This curriculum is aimed at all individuals who wish to input to and improve quality within their organizatio
Course Outline
- Total Management Basics
- Fundamental Concepts
- Compare With Traditional Management Practices.
- Key Thinkers In The Evolution Of TQM.
- Types of Quality Costs.
- Elements of A Quality Cost Reporting System.
- Foundations For Total Quality Management
- Communication In A Quality Management Framework.
- Elements of A TQM Organizational Culture.
- Elements of Total Quality Structure.
- Best Ways to Deal with Organizational Change.
- Preparing For Total Quality Management
- Steps for Assessing Your Organization Strategy.
- Steps for Assessing Your Organization Static’s.
- Characteristics of A Learning Organization For Quality Management.
- Roles Of The Quality Leader.
- Guidelines for Achieving Top Management Support for a Total quality system.
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
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